Case Study: SilkRoad achieves streamlined operations, $2.8M savings and 100% user adoption with Celoxis

Celoxis helps SilkRoad Inc, a revolutionary H.R. Software Company, streamline its operations, save over a million dollars & achieve 100% user adoption

SilkRoad Inc., a fast-growing multinational provider of cloud HR software serving clients like Accenture, IBM and eBay, was struggling with fragmented project tools and an inadequate Salesforce-based project plugin. The company faced poor schedule visibility (no Gantt), weak time-tracking and low adoption, incomplete KPI and profitability reporting, billing leaks, high licensing costs for 110 services staff, and a failed attempt to migrate to another EPM product.

Celoxis was implemented quickly and delivered weekly time-sheets, customizable dashboards, templates, risk management and a robust Salesforce integration. The result: streamlined operations, elimination of billing leakage, major cost savings (reported savings and reduced licensing costs), a 75% reduction in time spent on time-tracking, large cuts in administrative overhead, and 100% user adoption.

SilkRoad

Peter Hauschild

Director of Services Operations