Case Study: Tech Data achieves 57% faster Procure-to-Pay cycle times with Celonis

Tech Data - Customer Case Study

Tech Data, a global technology distributor, needed a way to simplify complex operations and improve commercial excellence across Procure-to-Pay, Order-to-Cash, and after-sales management. To gain real-time visibility into transaction data and process bottlenecks, Tech Data turned to Celonis, the process mining platform, to help them better manage vendor and customer performance while reducing operational complexity.

With Celonis, Tech Data identified major improvement areas and automated key processes, including invoice handling and stock monitoring. The results included a 57% reduction in Procure-to-Pay cycle time within a year, a 27% drop in price change ratio in six months, a 20% increase in automation rate, and 95% automated invoice processing, showing a significant measurable impact from Celonis.

Tech Data

Patrick Zammit

President EMEA and APJ