Case Study: Mars achieves faster A/R transformation with Celonis Process Mining

How Mars Uses Process Mining to Improve Deduction Management

Mars partnered with Celonis to tackle accounts receivable transformation challenges, with three main goals: reduce deduction inflow, increase recovery rates, and cut cycle times. Although Mars had strong A/R expertise, the team needed a way to quickly understand process mining and use Celonis to turn data into action.

Celonis provided a robust training platform and process mining capabilities that helped Mars set up KPIs, track trends, and identify new improvement opportunities. As a result, Mars was able to make changes faster and begin embedding Celonis into business as usual, driving early success and accelerating learning across the team.

Mars

Nikki Nagel

Accounts Receivable Transformation Lead