Case Study: Becton Dickinson achieves Frictionless Finance with Celonis

How BD Uses Celonis Process Mining to Achieve Frictionless Finance

Becton Dickinson faced complex, fragmented finance and procurement processes across multiple ERP systems and wanted deeper insight into Order-to-Cash, Accounts Receivable and Accounts Payable to identify bottlenecks and reduce friction. To do this, Becton Dickinson implemented Celonis process mining to move beyond dashboards and surface the underlying drivers of process metrics.

Celonis delivered end-to-end visibility that helped Becton Dickinson uncover millions of dollars in opportunities—improving productivity, reducing spend and isolating a small number of vendors responsible for the bulk of lost cash discounts to improve working capital. Celonis also accelerated internal audits by analyzing Procure-to-Pay and Vendor Master data to target risk-based reviews, align departments, and highlight opportunities to reduce cycle time and rework.

Becton Dickinson

Barbara Infante

Director of Business Process and Analytics