Case Study: Radisson Hotel Group achieves scalable payments and improved guest experience with CellPoint Digital

Radisson Hotel Group streamlines payments across 1,565 hotels with CellPoint Digital

Radisson Hotel Group, a global hotel enterprise with a diverse portfolio of properties, faced challenges with a fragmented payment landscape that hindered operational efficiency and guest satisfaction. To support its expansion strategy, the group partnered with CellPoint Digital to implement a Payment Orchestration platform to standardize and modernize its payment processes.

CellPoint Digital's solution provided a unified hosted payment page, intelligent transaction routing, and support for numerous payment methods. The implementation by CellPoint Digital improved guest experience through a streamlined booking process and higher payment approval rates. It also increased operational efficiency by simplifying reconciliation and reducing accounting costs, while providing a scalable foundation for the hotel group's future growth.

Radisson Hotel Group