Celigo
108 Case Studies
A Celigo Case Study
Yamazaki USA, the US arm of a long-established Japanese home goods manufacturer, faced increasing complexity as it expanded its ecommerce and wholesale channels. Each new storefront, marketplace, and EDI trading partner introduced new processes that needed to connect with NetSuite and fulfillment operations. The company needed a single integration platform to handle these diverse and customized workflows without creating a fragmented environment with multiple tools and potential points of failure.
The solution was implemented by Celigo using its Amazon Seller Central-NetSuite Integration App alongside custom flows for wholesale EDI and logistics. This provided a robust and straightforward integration layer that could handle marketplace nuances and complex business rules. As a result, Yamazaki USA grew its transaction volume by 501% in just eight months while maintaining a 99.9% success rate, allowing the business to scale significantly without a corresponding increase in integration complexity.