Case Study: Telstra Health streamlines business processes post-acquisition with Celigo

Telstra Health streamlines business processes post-acquisition with Celigo

Telstra Health, part of Australia’s largest telecommunications company, faced a major integration challenge after acquiring MedicalDirector and migrating it from NetSuite to Microsoft Dynamics Finance & Operations. The team needed a like-for-like Salesforce-to-Dynamics integration without disrupting sales processes, and turned to Celigo to help make the transition smoother.

Using Celigo’s platform and professional services, Telstra Health built custom integration flows, data transformations, and branching logic to connect Dynamics with Salesforce and the wider tech stack. Celigo helped the company complete the ERP change with no interruption to the sales team, while giving finance a consolidated system and supporting additional integrations like Jira and Stripe; the Jira integration alone was completed in two days, delivering clear efficiency gains.

Telstra Health

Brett Olsen

Head of Business Systems