Case Study: TelQuest International achieves scalability and operational efficiencies with Celigo

TelQuest International Gains Scalability and Operational Efficiencies with Celigo

TelQuest International, a leading independent distributor of telecommunication equipment, wanted to expand its B2C business but was being held back by manual order entry and error-prone processes. Before working with Celigo, a team of more than 25 people was manually processing hundreds of marketplace orders each day, creating scalability and accuracy problems.

Celigo implemented prebuilt Integration Apps for NetSuite and custom integrations through Celigo Integrator.io to automate order processing, billing, fulfillment, inventory, and settlement tasks. As a result, TelQuest cut operations down to just three people, saved hundreds of thousands of dollars per year, improved data accuracy and visibility, and was able to confidently expand into direct-to-consumer sales.

TelQuest International

Frank Baert

Sales & Purchasing Administrator