Case Study: Simba Sleep achieves zero downtime with Celigo

Simba Sleep achieves zero downtime after switching integrations to Celigo

Simba Sleep, a fast-growing British D2C mattress and sleep accessories brand, needed a more reliable way to manage complex integrations across Shopify, ERP, marketplaces, and logistics partners. Its previous integration tool was inflexible, unstable, and slow to onboard new partners, creating major risk during peak periods when the company handled more than 430 orders per hour.

Celigo provided the solution with a phased migration, partner-led implementation, and training that enabled Simba Sleep’s ERP administrator to manage integrations in-house. With Celigo, Simba Sleep achieved zero downtime, 100% uptime since go-live, faster partner onboarding from months to days, and proactive error handling; the company has already added three new trading partner integrations independently.

Simba Sleep

Julian Heritage

Head of IT