Case Study: Loot Crate achieves faster, automated order fulfillment with Celigo

Loot Crate - Customer Case Study

Loot Crate, a fast-growing subscription box company, struggled to manually move order and fulfillment data between Shopify Plus, NetSuite, and its warehouse systems as volumes surged, especially during peak holiday periods. The company needed a scalable way to automate these processes with Celigo’s integration platform and prebuilt Shopify–NetSuite Integration App, while giving its business applications team a simple interface to manage changes in-house.

Celigo implemented an automated, closed-loop integration between Loot Crate’s storefronts, ERP, and Snapfulfil WMS using integrator.io. The solution cut workflow change time from 3–4 days to about an hour, sped up implementation of new site integrations from about a week to just a few days, and eliminated delays caused by manual entry and throughput bottlenecks, improving order accuracy and timeliness.

Loot Crate

Adam Szamets

Director of Business Applications