Case Study: Intelligentsia Coffee achieves rapid ecommerce growth and operational efficiency with Celigo

Intelligentsia Drives Rapid Ecommerce Growth Powered by an iPaaS ‘Hub’ Strategy

Intelligentsia Coffee, the Chicago-based coffee roaster and retailer, was struggling to keep up with rapidly growing ecommerce sales across Magento, Amazon, and Shopify. Before working with Celigo and its integration tools, the team relied on manual order transfers and reconciliation across systems, creating errors, delays, and a growing risk to business continuity.

Celigo implemented its Magento 2–NetSuite Integration App, along with Integration Apps for Amazon and Shopify, to automate the order-to-cash process and connect ecommerce, retail, and accounting systems. The result was a leaner operation with fewer errors, automated nightly retail reconciliations, and support for thousands of transactions per day—helping Intelligentsia scale with just a two-person IT team.

Intelligentsia Coffee

Matt Riddle

Director of Systems & Strategy