Case Study: Designs for Health improves customer experience and accelerates global expansion with Celigo

Designs for Health improves customer experience and drives global expansion by automating processes with Celigo

Designs for Health, a retailer of high-quality dietary supplements and medical foods, needed a better way to manage complex, custom-built integrations across its growing global operations. Its older connector couldn’t handle the scale or customization required, forcing staff to manually fix errors and push orders each day. The company turned to Celigo and its integration platform to connect Shopify and NetSuite, along with other systems used across its storefronts and private-label businesses.

Celigo implemented seamless automations and reusable templates that made it easy to roll out integrations across dozens of stores and Amazon FBA operations. The results were significant: Designs for Health saved 40+ hours per week for six or seven reps in Australia alone, redirected at least 10 full-time resources to higher-value work, and reduced store setup time to five minutes with very rare errors. With Celigo, the company improved customer experience, gained better operational visibility, and accelerated global expansion.

Designs for Health

Wasseem Elkhatib

Information Technology Data Services