Case Study: Amigo Mobility International, Inc achieves 10x ROI and streamlined order-to-cash automation with Celigo

Amigo Mobility’s Order-to-Cash Automation via Celigo Delivers 10x ROI, Greater Efficiency, and Customer Satisfaction

Amigo Mobility International, Inc., a manufacturer and direct seller of mobility products, struggled with manual order entry, invoice matching, service repair orders, and custom pricing management. Its teams were spending significant time handling purchase orders from major customers through SAP Ariba and other channels, leading to missed orders, data errors, and heavy operational burden. Celigo helped Amigo Mobility replace its homegrown processes with a more automated approach using integrations for NetSuite, SAP Ariba, and related workflows.

With Celigo, Amigo Mobility automated order-to-cash processes, service orders, cash application, and pricing updates, including integrations with ServiceChannel, DocParser, and MailParser. The results included 100% improvement in order accuracy, elimination of about 60 hours of weekly manual service-order work, annual hard-cost savings of about $85,000, and a reported 10x ROI. Celigo also freed staff for more strategic work and reduced the need for additional hiring.

Amigo Mobility International, Inc

Ryan Maher

Director of Administration