Case Study: IslandSurf achieves 50% faster order turnaround and 20% fewer man-hours with Celigo's 3PL Connector

A Smart 3PL Connector for IslandSurf

IslandSurf, an online retailer of branded apparel and equipment, selected NetSuite but needed a reliable 3PL integration to automate work with its third‑party warehouse, AtLast Fulfillment. Before the project, staff manually flagged, exported and updated orders for fulfillment—creating delays and consuming valuable time.

Celigo implemented a fully automated, bi‑directional 3PL Connector (supporting AtLast’s XML/FTP workflow) plus a custom SuiteScript to prioritize and split multi‑location fulfillment. The integration runs hourly, has processed over 80,000 orders, halved order turnaround time, reduced man‑hours by about 20%, saved hundreds of hours, enabled hourly sends instead of once‑daily batches, and improved customer satisfaction without additional hires.

IslandSurf

Kelly Izer

COO