Case Study: Vodafone achieves zero-touch network assurance with Celfocus

Vodafone - Customer Case Study

Vodafone partnered with Celfocus to improve operational efficiency and reduce costs in managing its complex network. The challenge was to repurpose engineers from manual tasks to more strategic activities by transforming its Global Network Operations Centre (GNOC).

Celfocus implemented a Cognitive Intelligence Automation Solution (CIAS), an AI-driven platform that automates network incident detection and resolution. This solution, enhanced by a migration to Google Cloud Platform, achieved significant results including 82% zero-touch automation, a 70% event noise reduction, and a 90% improvement in mean time to detection, processing 2 million events daily.

Vodafone