Case Study: Eutelsat Group achieves zero-touch order fulfilment with Celfocus Order Management Solution

Eutelsat Group - Customer Case Study

Eutelsat OneWeb, a Low-Earth Orbit satellite communications company, faced the challenge of streamlining its fulfillment process to instantly activate its digital products. They needed a system to handle complex multi-site and multi-product order decomposition and provide full order visibility. To address this, they partnered with vendor Celfocus to deploy an advanced Order Management Solution.

Celfocus implemented a cloud-native Order Management Solution on AWS, which efficiently orchestrates and fulfills customer requests. This zero-touch system provided benefits including real-time fulfillment, reduced operational costs, full end-to-end order tracking, and faster time-to-market for new features. The successful project resulted in Celfocus and Eutelsat OneWeb receiving multiple industry awards for their innovation.

Eutelsat Group