Case Study: Guy Harvey Stores achieves faster customer service and real-time inventory control with Celerant Cumulus Retail

Guy Harvey Stores cuts new staff training to 20 minutes with Celerant Technology

Guy Harvey Stores, an apparel and gift retailer, faced challenges with an outdated point of sale and inventory system that lacked real-time data and could not effectively manage their products' multiple attributes. This made inventory control difficult and staff training arduous, ultimately slowing down customer service. They partnered with Celerant Technology for a new retail software solution.

Celerant implemented its Cumulus Retail software, a cloud-based POS system that provides real-time inventory updates and advanced tracking through a 3-dimensional product matrix. The solution enabled Guy Harvey Stores to train new staff in minutes, maintain optimal stock levels to reduce out-of-stocks, and easily manage round-up donations for their foundation. The vendor's system allowed employees to spend more time with customers, increasing sales and operational efficiency.

Guy Harvey Stores

Casey Ortolani

General Manager, Guy Harvey Stores