Celerant Technology
26 Case Studies
A Celerant Technology Case Study
Affordables Apparel, a seven-store specialty retailer based in Charleston, SC with locations in resort areas, was losing sales and visibility because its cloud-only POS failed whenever internet connectivity hiccupped. Each store operated in isolation, making it slow and laborious to compile chain-wide sales and inventory data, and customers often left during outages rather than wait for transactions to complete.
Implementing Celerant’s Command Retail on-premise, multistore POS decoupled sales processing from the internet while providing a shared database for inventory, returns and reporting. The solution enabled one-time SKU entry, instant enterprise reports, faster service and hands-on support and training — improving transaction reliability and data visibility, freeing staff to serve customers, and supporting the company’s expansion to an eighth location.
Jane Calfee
IT Specialist