Case Study: Leading Las Vegas Hotel achieves 20-hour weekly scheduling savings with Celayix Software

Vegas Hotel Saves 20 Hours of Scheduling Time

Leading Las Vegas Hotel faced chaotic scheduling across six properties: banquet staff were tied to a “home” location, auxiliary workers had to call in (150–200 calls/voicemails per day), and coordinators spent roughly 20 hours a week handling scheduling errors and shift requests. To address this, Celayix Software provided a customized web- and phone-based employee scheduling solution centered on online self-scheduling and a company-branded portal.

Celayix Software’s implementation let coordinators publish shifts and employees pick them up with instant notifications, eliminating the need for most call-in requests and preventing shift gaps. The result: banquet coordinators reclaimed about 20 hours per week, hundreds of daily calls were largely eliminated, more in-house trained staff filled shifts (reducing reliance on union contractors), and employee satisfaction and customer service measurably improved.