Case Study: Sands Expo and Convention Center achieves 95% faster scheduling and 90% admin time savings with Celayix Software

Sands Expo and Convention Center - Customer Case Study

The Sands Expo and Convention Center in Las Vegas faced a labor‑intensive, paper‑and‑spreadsheet scheduling process for its banquet servers and bartenders (A, B and C lists) that required 2–3 admin staff to call employees to collect availability and confirm shifts. Although sister properties used Celayix Software, SECC needed a solution that could meet its unique event and qualification requirements, so it turned to Celayix Software’s automated workforce scheduling and employee self‑scheduling tools.

Working with Celayix Software, SECC implemented automated shift templates and a mobile self‑service app so managers can build complex event schedules in minutes and employees pick qualified shifts that fit their availability. The Celayix Software solution cut schedule completion time to about 1/20 of the previous time (roughly 5%), increased efficiency by over 95%, saved managers more than 90% of admin staff time (eliminating the need for multiple callers), and reduced no‑shows.

Sands Expo and Convention Center

Terry Salaices

Director - Food and Beverage