Case Study: In-Home Health Care Services Inc. achieves 20 hours of scheduling time savings and major cost reductions with Celayix Software

In-Home Health Services Inc. Saves 20 Hours of Scheduling Time

In-Home Health Care Services Inc., a Traverse City, Michigan home-health provider with about 60 field caregivers and 4 office staff, struggled with manual scheduling and attendance tracking that consumed at least 20 hours a week and generated frequent client and staff calls. To address this, they adopted Celayix Software’s shift-scheduling and time & attendance software to replace Excel spreadsheets and mailed schedules.

Celayix Software configured a rules-based scheduling engine, mobile schedule access and clock-in/out, 15-minute time intervals, and customized billing formats, which eliminated back-and-forth scheduling, flagged conflicts, and created auditable time records. The result: 20 hours a week saved in scheduling, an estimated $10,000 yearly postage saving, $25,000–$30,000 reduced accounting costs, $35,000–$40,000 in annual hard-cost savings, faster ROI (nine months), fewer calls, reduced tardiness/no-shows, and improved client care and staff accountability.

In-Home Health Care Services Inc.

Jamie Smith

Lead Administrator