Case Study: Comprehensive Health Services (Leading Health Center) avoids costly Title XIX penalties with Celayix Software

Health Center Makes Scheduling Compliant with IWDD Program

Leading Health Center, a non-profit providing outpatient and developmental disabilities services, faced new West Virginia Title XIX MR/DD Waiver Program rules that imposed steep penalties if staff without the correct certifications were scheduled—potentially forcing repayment of up to 100% of services. With many employees requiring up to 20 different certifications and services delivered across multiple locations, the organization needed a way to prevent mis-scheduling and ensure compliance.

Celayix Software implemented a rules-based scheduling solution that tracks certifications, automates qualifications-based assignments, and locks out unqualified employees—even during last-minute changes—while keeping detailed audit records. As a result, Leading Health Center achieved compliance with Title XIX, avoided potential Title XIX penalties, and saved thousands of dollars in potential repayments thanks to Celayix Software’s scheduling controls and certification management.