Case Study: Kuoni achieves faster invoice processing with Celaton inSTREAM

Simplifying Accounts Payable with Intelligent Process Automation (IPA)

Kuoni, part of Der Touristik (UK) Ltd, is a global luxury tour operator with more than 25 offices and 1,700 employees. As booking volumes grew, its accounts team had to manually process thousands of supplier invoices in different languages and currencies, often handling each document multiple times and creating a major bottleneck in accounts payable.

Celaton implemented its Intelligent Process Automation platform, inSTREAM, to automate invoice capture, categorisation, validation, and checks such as supplier verification, PO matching, and currency conversion. With Celaton’s solution, Kuoni cut invoice processing time by 86%, reduced average transaction costs by 74%, and processed over 70% of line items without manual intervention, while improving visibility, supplier relationships, and scalability.

Kuoni