Case Study: a U.S. fintech leader streamlines ICHRA premium administration with Celadon

U.S. Fintech Leader cuts premium payment admin with Celadon in 2 years

Celadon partnered with a U.S. fintech leader to streamline how corporations pay and track employee health-insurance premiums. The challenge was to build a secure web platform for managing customizable health plans and bulk fund transfers while navigating a rigid legacy workflow, strict U.S. banking compliance rules, and inefficient internal processes.

Celadon developed an ICHRA setup and administration platform featuring a premium-funding engine and an inbox panel for real-time cycle control. The solution included multi-step authorization and integrated third-party services like DocuSign. This automated payment cycles, slashing admin hours and errors, while ensuring full compliance for sensitive data. The vendor's work provided HR and finance teams with one-screen visibility into every premium and document.