Case Study: Confido Health scales AI voice agents safely with Cekura

Confido Health scales 30+ workflows with Cekura

Confido Health, a healthcare technology company, faced significant challenges in scaling its AI voice agents for automating administrative workflows. Their complex multi-node conversational flows and critical backend integrations required rigorous testing to ensure reliability. Additionally, a high-risk infrastructure migration threatened potential performance degradation and a negative patient experience. To overcome these obstacles, they partnered with Cekura for automated testing.

Cekura's solution provided automated scenario generation and multi-node testing, enabling Confido Health to validate every permutation of their workflows and verify backend tool calls. This allowed for comprehensive stress-testing ahead of their infrastructure migration. The results were a success with zero regressions on key workflows, a dramatic increase in deployment velocity, and a greatly reduced manual QA burden, allowing Confido Health to scale with confidence.

Confido Health