Case Study: Salomon enhances the in-store customer experience with Cegid Retail

Salomon puts innovation at the heart with Cegid Retail

Salomon, the sportswear retailer, was looking to put innovation at the heart of its store experience and improve the customer journey, especially during busy weekends. Using Cegid Retail, the company aimed to offer a smoother, more optimal in-store experience while recognizing customers and their purchase history.

Cegid implemented Tap to Pay in Salomon’s Le Marais store, helping streamline transactions and support a better employee and customer experience. The solution now accounts for 90% of sales in that store, saving time, increasing efficiency, and reducing waiting for customers.

Salomon

Florian Louis-Marie

Store Manager