Case Study: Locaweb scales training and improves onboarding with Cegid Talentsoft

Locaweb turns to Cegid Talentsoft to scale its training programs

Locaweb, Brazil’s leading web hosting firm with 1,200 employees across five offices, needed a better way to meet heavy training demand, improve onboarding, and ensure staff always had the right information. The company had been running 25 face-to-face training sessions a month, making it difficult to scale learning and support customer satisfaction. It turned to Cegid Talentsoft for its Learning Management System (LMS).

Cegid implemented a blended learning solution that reduced dependence on in-person training, simplified administration, and gave employees 24/7 access to centralized learning and product information. The result was improved employee experience and stronger sales support, with better NPS linked to increased knowledge and a digital onboarding process that left 95% of employees satisfied.

Locaweb

Raquel Parente

Human Resources Manager