Case Study: CAA Quebec achieves streamlined training management and reporting with Cegid LMS

CAA Quebec Has Chosen Cegid A Perfect Fit With Our Functional Training Needs

CAA-Quebec, a not-for-profit leader in roadside assistance and services with over 1.2 million members, needed a scalable Learning Management System to support growth and functional training across the organization. Key requirements included a SaaS-only solution that met information security standards, offered French-language support, and came from a partner with local presence and quick, expert support.

CAA-Quebec selected Cegid’s cloud LMS; the training team and system admins now manage courses, assessments and access for most employees. The solution reduced maintenance overhead, simplified user access and navigation, made content integration and assessment easier, and improved manager tracking through TMBI reporting and reusable templates. The organizations continue to partner on enhancements and are exploring additional Cegid modules for talent acquisition and compensation.

CAA Quebec

France Provencher

Senior Analyst in Information Technology