Case Study: Nespresso achieves transformational store compliance and efficiency with Cegid Retail Store Excellence

StorIQ worked with Nespresso to embed retail best practices across their boutiques in their rapidly expanding UK market

Nespresso, a premium coffee and machine retailer expanding rapidly across the UK & Ireland, needed to embed retail best practices and maintain exacting brand and compliance standards in each boutique. To replace an email-newsletter approach that looked polished but offered no store-level visibility, Nespresso engaged Cegid Retail Store Excellence and deployed the StorIQ solution to standardise communications and store operations.

Cegid Retail Store Excellence implemented StorIQ to consolidate channels, deliver on‑brand visual communications, and introduce compliance tools and advanced reporting. As a result, Nespresso gained real-time, store-level visibility, faster access to information for boutique teams, streamlined support from Head Office, and confident remote oversight for managers — a transformational improvement in operational consistency and efficiency across their boutiques.

Nespresso

Kate Exall

Nespresso