Case Study: Petco achieves streamlined store operations and consistent standards with Cegid Retail Store Excellence

Petco - Customer Case Study

Petco, the health + wellness company operating over 1,500 pet care locations, faced challenges using an in‑house system to get timely information to pet care center teams and to give corporate visibility into labour hours. Cegid Retail Store Excellence was engaged, using StorIQ’s retail operations platform and new Activity Planning tools to address those gaps.

Cegid Retail Store Excellence implemented StorIQ’s Activity Planning, communication and task‑management capabilities to plan labour vs. budget, improve digital compliance, and give teams quick access to required resources and information. Delivered on time and on budget, the solution supported more than 1 million tasks and checklists, 7,500 store reviews and 2,000 store communications in the first six months, boosting coordination, efficiency and consistent standards across Petco stores.

Petco