Case Study: Carglass achieves better customer service and unified operations with Cegeka and Microsoft Dynamics 365

Carglass Sustainable growth with Microsoft Dynamics 365

Carglass, a company specializing in car window repair and replacement and part of the Belron group, faced challenges in centralizing its finance, procurement, sales, and logistics processes. With a large European distribution center and numerous service employees, they needed to unify master data management and align their complex operations to support sustainable growth.

To address this, Cegeka implemented a centralized Microsoft Dynamics 365 platform. The solution provided Carglass with one integrated platform for all its companies and units, leading to better customer service, an enhanced view on stock movements, and uniform data and reporting, all while maintaining process flexibility.

Carglass