Case Study: SportsFocus Physical Therapy streamlines documentation and restores billable time with Cedaron's APTA Connect

The Preferred Solution for Private Practice

SportsFocus Physical Therapy is a 25‑year outpatient private practice in Western New York with two offices, seven physical therapists and six PT assistants. The clinic struggled with an inefficient paper-based records system that consumed front‑desk time, incurred destruction costs, led to misfiled charts and forced therapists to spend roughly 25% of potential billable time on handwritten or dictated notes.

After implementing APTA Connect from Cedaron, SportsFocus gained a user-friendly, point‑of‑service, customizable EMR that met their compliance and reporting needs. They built nine major surveys capturing over 95% of their custom questions, found report creation easy, offloaded hosting/backups and HIPAA security to Cedaron, used security audits to track data issues, and praised Cedaron’s responsive support—resulting in streamlined workflow, better documentation and a trusted long‑term partnership.

SportsFocus Physical Therapy

Rich Muscatello

MS, PT, President & Co-Founder