Case Study: Carolina Spine and Neurosurgery Center achieves 12–16% revenue growth and 30% higher patient throughput with Cedaron Connect (Cedaron)

Increasing Regulations Cause Decreasing Revenue

Carolina Spine & Neurosurgery Center, led in part by Roger Meade, DPT, faced shrinking revenue due to new Medicare regulations and inefficient, time-consuming paper notes. To boost productivity and spend more time with patients, the clinic decided to go paperless and evaluate an electronic medical record (EMR) solution.

They implemented Cedaron Connect™, whose flexible templates, centralized scheduling/files and built‑in PQRS reporting streamlined documentation and workflows. Results included clearer, standards‑meeting notes, a reduction of over one FTE, a 30% increase in patient load without new hires, reimbursement up 18–20%, net revenue gains (16% last year, 12% this year), easier satellite‑office management and improved staff retention.

Carolina Spine and Neurosurgery Center

Roger Meade, DPT

Director of Physical Therapy