Case Study: U.S. Anesthesia Partners achieves better patient satisfaction and higher collections with Cedar Pay

U.S. Anesthesia Partners boosts collections 20% above industry average with Cedar

U.S. Anesthesia Partners (USAP), a leading nationwide anesthesia provider, faced the unique challenge of patient confusion and stress surrounding their medical bills, as patients often did not recognize the USAP brand until a bill arrived weeks after care. To provide a clear and trustworthy financial experience, they partnered with Cedar to implement its Cedar Pay patient billing and engagement platform.

Cedar provided a consumer-first solution that included a patient portal, multi-channel communication, and call center support. The results were exceptional, with Cedar consistently outperforming other vendors in USAP's competitive testing. The partnership led to a 90% patient satisfaction rate with the billing process and a collection rate that was 20% higher than the industry average, solidifying Cedar as USAP's exclusive patient financial experience partner.

U.S. Anesthesia Partners (usap)