Case Study: Advanced Dermatology and Cosmetic Surgery Achieves $9.5 Million Net Profit Increase with Cedar Pay

Advanced Dermatology and Cosmetic Surgery boosts net profit by $9.5 million with Cedar

Advanced Dermatology and Cosmetic Surgery, one of the nation's largest dermatology groups, faced a confusing and inefficient billing process that created patient friction and led to overwhelming inbound call volumes. To meet rising patient expectations for a consumer-grade financial experience, they partnered with vendor Cedar and implemented its product, Cedar Pay.

Cedar provided a unified platform that delivered clear, mobile-optimized billing communications and self-service payment tools. This solution resulted in a $9.5 million increase in net profit in one year, with 91% patient satisfaction. Cedar helped streamline operations, with 75% of patients engaging digitally and 64% of collections occurring through self-service channels.

Advanced Dermatology and Cosmetic Surgery