Case Study: Lake Nona accelerates home buying and builder approvals with Cecilian Partners' The XO

Helping Lake Nona modernize the home buying experience and simplify operations

The customer, Lake Nona, a large-scale planned community developed by Tavistock, faced challenges in helping consumers navigate its vast 10,000-acre property to find homes and in managing a slow, complex architectural approval process for its builders. Cecilian Partners was engaged to address these issues and to integrate a new solution with the community's existing technology investments like Salesforce and ArcGIS.

Cecilian Partners implemented its technology platform, The XO, which integrated with Brightdoor CRM. This solution provided an interactive map for homebuyers to explore real-time inventory and streamlined the builder submission and approval process. The results were significant: approval times were reduced from over three weeks to just three days, with the approval rate improving from 70% to 95%. This led to higher quality leads, less frustration for builders, and provided Tavistock with high-quality, real-time data for planning.

Lake Nona