Case Study: Wakefield Council achieves a more accessible, user-friendly website with CDS

Wakefield Council launches a more accessible website in 16 weeks with CDS

The customer, Wakefield Council, faced the challenge of revamping its existing website to ensure it was accessible and user-friendly for all its residents. To tackle this, the council commissioned the vendor CDS, an Umbraco Gold Partner specializing in website design and development.

CDS implemented a solution centered on extensive user research to identify pain points and user needs. This research-led approach informed the creation of responsive templates, a new style guide, and improved information architecture. The result was a highly accessible and intuitive website launched on time and within budget, successfully meeting the council's goal of placing user needs at the heart of their digital presence.

Wakefield Council