Case Study: Non-Profit Organizations achieve 299% faster Salesforce page loads and 99.95% availability with CDNetworks

Non-Profit Organizations - Customer Case Study

A multi-institution education provider with 16 subsidiary schools and non-profits — offering language courses, study-abroad programs, educational travel, degree curricula and cultural exchanges — relied on Salesforce CRM whose origin servers were outside mainland China. That setup, plus changing domain names/IPs and the need to support both mobile and PC users working remotely, resulted in unstable access and poor user experience.

CDNetworks accelerated the customer’s Salesforce traffic using ACCA, delivering dramatic improvements: average latency dropped to 91.34 ms (≈195% improvement), page load time fell from 29.21 s to 7.32 s, and origin availability rose from 91.28% to 99.95%, providing fast, reliable access for both office and remote staff.