Case Study: Pollock Paper achieves faster cash flow and streamlined payments with CDI Technology's SnapPay

Pollock Paper - Customer Case Study

Pollock, a wholesale distributor serving facility operations and packaging with a high‑volume B2B catalog (about 60% electronic orders), needed to reduce the cost and complexity of payment acceptance, streamline its order‑to‑cash process across multiple e‑commerce platforms, simplify reconciliation, and shrink PCI scope while maintaining secure customer payment options.

CDI Technology implemented SnapPay with BluePay gateway and processing as a single‑vendor, SAP‑integrated solution, adding customer self‑service, Level 2/3 card support, tokenization and SREDKey/encrypted keypads for minimal PCI scope. The result was lower processing fees, a single daily batch reconciliation with GL coding, faster cash flow, improved customer experience and a full go‑live in under three months.

Pollock Paper

Tracy Evatt

Chief Operating Officer