Case Study: TCWGlobal builds a governed AI data foundation with CData Connect AI

TCWGlobal builds AI readiness with CData Software and 1,000+ reports

TCWGlobal, an employer of record operating in a PII-heavy environment, faced the challenge of operationalizing AI in a governed, secure way. They needed to build a scalable data foundation that would allow internal teams fast, accurate access to siloed data for proactive customer service without introducing new compliance risks. To address this, they partnered with CData Software, implementing CData Connect AI as a core component of their strategy.

The solution from CData provided a governed, natural-language access layer for live data across systems like payroll, CRM, and accounting. This enabled TCWGlobal's teams to ask business questions directly with security guardrails, reducing reliance on a backlog of custom reports. While specific quantitative results are pending the solution's full launch, the implementation by CData is creating the technical backbone for trusted AI at scale, supporting a cultural shift around AI fluency and setting a foundation for future operational use cases.

TCWGlobal