Case Study: Members 1st Federal Credit Union achieves real-time budgeting, faster reporting and reduced month-end variance with CCH Tagetik

Members 1st Federal Credit Union - Customer Case Study

Members 1st Federal Credit Union is a member-owned financial institution headquartered in Mechanicsburg, PA, with nearly 60 locations, more than 445,000 members and over $5 billion in assets. Facing a long selection process for a more flexible, scalable planning and reporting solution that met financial-services needs, the credit union needed better budgeting, OpEx/CapEx, HR planning and real-time visibility than its previous system could provide.

Members 1st implemented Wolters Kluwer | CCH Tagetik (selected in 2018, live for budgeting in August 2019) across budgeting/planning, income/expense, OpEx, CapEx and HR modules. The solution delivered streamlined, drillable budget vs. actual reporting, HR planning to the individual associate level (cutting month-end variance research), fast COVID-19 budget adjustments via ETL, automated distribution of monthly reports and stronger analytics — all supported by responsive consulting.

Members 1st Federal Credit Union

Brian Strohecker

Budget & AP Manager