Case Study: Charles River reduces backorders by 84% with CCH Tagetik Supply Chain Planning

A CCH Tagetik Case Study

Charles River reduces backorders by 84% with CCH Tagetik

Charles River, a pharmaceutical company, faced significant supply chain uncertainty as demand for its products surged at the onset of the COVID-19 pandemic. To better understand and predict this volatile demand, the company turned to its existing implementation of CCH Tagetik Supply Chain Planning software.

Using CCH Tagetik's solution for demand, supply, and inventory planning, Charles River gained immediate visibility into demand spikes and was able to strategically plan production and fulfillment. The results were highly measurable, including an 84% year-over-year reduction in backorders, a projected 75% reduction in expiring inventory write-offs, and a 40% shipping cost reduction for some products. CCH Tagetik enabled the company to support the global vaccine supply chain effectively.


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