Case Study: Charles River reduces backorders with CCH Tagetik Supply Chain Planning

Charles River reduces backorders by 68% with CCH Tagetik

Charles River, a company specializing in preclinical and clinical laboratory services, faced significant supply chain uncertainty at the start of the COVID-19 pandemic due to surging and unpredictable demand for its products. To better understand this growth and predict future needs, they turned to the CCH Tagetik Sales & Operations Planning solution.

CCH Tagetik implemented an innovative, AI-driven approach that aligned sales data with forecasting models. This solution enabled Charles River to respond faster to changes in demand and inventory, resulting in a dramatic 90% reduction in backorders and successfully meeting the huge COVID-19 demand spike to support the vaccine supply chain.

Charles River