Case Study: VicRoads achieves modernised online services with CCA Software’s data platform

VicRoads - Customer Case Study

VicRoads, the government organization responsible for road and licensing services in Victoria, Australia, faced significant challenges from its outdated and inflexible legacy mainframe system. The system led to high costs and poor customer service, risking reputational damage. Previous modernization attempts had failed. VicRoads urgently partnered with CCA Software and leveraged their RDRS tool to address these issues and build a new data platform.

CCA Software developed a modernized data platform using RDRS for automated data replication, creating a single source of truth. This solution allowed VicRoads to provide new online services and make subsequent improvements efficiently. With CCA's on-site support for implementation and design, the project resulted in more effective use of resources and time, enabling VicRoads to save costs and deliver the modernized customer service that was demanded.

VicRoads