Case Study: a major Belgian transportation company improves operational visibility with CBTW capacity management

Major Belgian Transportation Company improves operational visibility and reduces delays with CBTW

The major Belgian transportation company faced significant operational challenges due to poor visibility and fragmented resource planning. This led to frequent priority shifts, bottlenecks, and a loss of trust in planning data, causing inefficiency and delays. They engaged vendor CBTW to implement a more structured approach to capacity management.

CBTW restructured the client's existing Jira and Tempo environment to support centralized capacity management and workload tracking. This solution provided better operational visibility, shared data, and clearer prioritization. As a result, the company reduced operational inefficiency and delays, enabled better decision-making with reliable data, and established stronger foundations for long-term capacity management.