Case Study: The Danish Tax Authority reduces fraud and errors in dividend tax refunds with cBrain F2

Preventing fraud and error in dividend tax refunds

The Danish Tax Authority faced a significant challenge in reducing fraud and errors within their manual, paper-based process for dividend tax refunds. This system made it difficult to validate claims and detect fraudulent activities, leading to the temporary suspension of payments. To address this, they partnered with vendor cBrain.

cBrain implemented its F2 platform to create a digitized and streamlined tax refund system. The solution provided structured digital workflows, embedded fraud detection mechanisms, and real-time oversight. This resulted in a major reduction of fraudulent claim approvals, with the rate dropping from two-thirds to under half. The new system also enhanced operational efficiency and strengthened compliance for the authority.