Case Study: Danish Energy Agency fast-tracks heat pump grants with cBrain F2

Danish Energy Agency automates 67% of heat pump grant approvals in minutes with cBrain

The Danish Energy Agency faced the challenge of scaling its high-volume heat pump subsidy program to meet national climate goals. The agency needed a robust digital system to efficiently process thousands of applications, overcome the delays of manual processing, maintain public trust, and ensure budget oversight without overspending. To address this, they partnered with vendor cBrain to implement a digital platform, leveraging their F2 system.

cBrain's solution automated eligibility checks and the entire application lifecycle through seamless data integration with government registries. This enabled over 67% of applications to be approved automatically within minutes and notifications to be sent to citizens in under 24 hours instead of weeks. The cBrain system was implemented in just 12 weeks, drastically reducing the administrative burden and setting a new standard for efficient, citizen-centric public service.

Danish Energy Agency