Case Study: The Danish Ministry of Transport achieves greater transparency and faster case processing with cBrain F2

Award-winning digital platform for paperless ministries

The Danish Ministry of Transport faced the challenge of modernizing its outdated, paper-based workflows. A reliance on manual document management and email led to inefficiencies, a lack of transparency in case status, and information silos. To become part of the digital age, the ministry adopted the cBrain F2 platform to streamline operations and improve collaboration.

By implementing the cBrain F2 platform, the ministry created a unified digital environment for case processing and document management. This solution provided real-time insights into workflows and enabled secure mobile access for leadership. The results included a 30%+ reduction in case processing time, a 96% reported improvement in workflow transparency, and a 37% increase in job satisfaction for users, an achievement that contributed to cBrain helping the ministry win the National Digitization Award.

The Danish Ministry of Transport

Jacob Heinsen

Permanent Secretary,