Case Study: Bayer empowers women with accurate reproductive health information using CBOT’s Bilene Sor AI assistant

Bayer - Customer Case Study

Bayer, a global life science company, sought to address the challenge that women often find it difficult to openly discuss and seek accurate information on contraception and menstrual health. To combat dangerous misinformation and empower women to plan their lives, Bayer partnered with vendor CBOT to develop a solution using their conversational AI platform.

CBOT implemented "Bilene Sor," an AI-based virtual assistant that provides instant, medically-approved answers to women's health questions across more than 130 topics. Built and maintained by CBOT, the tool offers a private, conversational alternative to call centers, making reliable information accessible anytime. Initially launched in Turkey, the successful solution is planned for expansion to other European countries, demonstrating CBOT's ability to deliver impactful AI for social good.

Bayer