Case Study: a leading loyalty program provider achieves cloud operational excellence with Trianz Concierto

Leading Loyalty Program Provider reduces AWS costs and improves resilience with Trianz

The customer, a leading loyalty program provider in the retail, hospitality, and finance sectors, faced significant cloud infrastructure inefficiencies. Their challenges included poor utilization of AWS Reserved Instances, unorganized storage strategies, and complex requirements for critical OS and database upgrades. They engaged Trianz to implement its Concierto platform for comprehensive cloud operations management and cost optimization.

Trianz Concierto provided an AI-powered solution that automated monitoring, incident management, and cost optimization. The platform orchestrated a zero-disruption OS migration and critical database upgrades while identifying and decommissioning idle resources. As a result, Trianz helped the customer achieve substantial cost savings, improved system resilience, and freed its IT teams to focus on strategic initiatives.